To better structure an investigation according to the customer’s needs, our solution allows you to enter different types of questions with page skip, question jump or exclusion logic, among other things, allowing you to drill down to the smallest detail, in the investigation that you want to carry out.
The surveys can be sent via web, smartphone, or through a social network, including custom HTML code, videos and images. Customized logos and brands can be inserted in the forms, to build customer loyalty.
The results are available in real time and presentation reports are fully customizable based on which data the customer wishes to highlight.
The data collected can be provided in Excel or SPSS (Statistical Package for Social Sciences) format and are protected by the most advanced cyber security technologies.
The system can be easily integrated with mass-mailing or ticketing cloud applications.