15
October
2023
Imaging Group’s consulting services permit customers to choose among the best technological implementations available on the market to accomplish their own Document Management or BPM projects.
Our consultants have the experience and knowledge necessary to help our customers with the analysis, application design and implementation.
By working in close collaboration with our customers, our consultants are capable of defining in precise detail the needs and desired functionalities, before the development of each customized solution.
Imaging Group provides development services for integrated ECM solutions that allow our customers to achieve their objectives in the most efficient and effective way possible.
Development services include:
Working in collaboration with our customers, our development team examines the necessary functionalities and customer requests and then implements the best solutions to meet the needs related to the business process.
Typically our developers create applications by directly involving the end user in order to ensure the functionality of the solution provided. Towards the end of the development, before the release, the application is fully tested for further confirmation that all the required features are present.
Imaging Group is able to develop application solutions with multi-tier service oriented architectures that can be easily integrated with the customer’s middleware. Our development team works in both J2EE and .Net environments. Our qualified staff is also certified for the most important ECM and BPM software. We are able to support the main application servers and RDBMS.
Our Applications are also available in both Client-Server and InterNet-IntraNet-ExtraNet environments.
Imaging Group provides prompt and professional support services to ensure maximum productivity while using our applications.
Application assistance is carried out on-site, by telephone and by e-mail to ensure the best quality of service in the most efficient way possible.
Support services offered by Imaging Group:
Once the applications are operational in their production environment, it is fundamental to ensure that the solution continues to function productively, which is why we offer maintenance contracts that guarantee continuous monitoring and upkeep of the systems.
Our staff is certified through our providers and their application platforms, and have gained many years of experience using and customizing the products we provide assistance for.
Our system support service offers both service contracts and monitoring of the Client, Server or network infrastructure, we provide specific technical interventions on IT technologies and architectures already installed at the customer’s premises.
Our consultants have the competencies and experience in various technical areas, to name a few:
